About 50% of adults over 50 worry about how hard it is to get in touch with their general practitioner.

According to Age UK, a foundation that released the results, that works out to 12.6 million people. Concerns over access to emergency treatment and hospital appointments are also shared by older adults.

Due to phone costs, a stroke patient claimed he could not afford to wait on hold at his general practitioner's office. "I cannot afford to stay on the phone," stated David, who chose not to reveal his last name. Expenses are continually rising. We wish we could do more, the staff has expressed to me on multiple occasions, therefore I feel bad for them. I do have difficulties.